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Conditions of Use

These Terms are for the purchase of products and services, carried out remotely via computer network at TheGreenRoadShop.com. Each purchase transaction will be governed by the provisions of Legislative Decree no. 185/99 and, as regards the protection of confidentiality, will be submitted to the rules laid down in Act No. 675/96 and subsequent amendments.


Acceptance of terms of sale


The customer, by sending the electronic confirmation of the own purchase order:
a) unconditionally accepts, and is obliged to fulfill within the commercial relationship with The Green Road, the General Conditions and payment obligations reported below;
b) declares to have read and accepted all the information which were provided to him according to the above mentioned laws and norms;
c)accept that TheGreenRoadShop.com will not be bound to different conditions unless previously agreed in writing.

Customer Commitments


These General Conditions of Sale must be read on-line by customers of TheGreenRoadShop.com website before they confirm their purchases.
Thus, forwarding the confirmation order means the full knowledge of these General Conditions and their full acceptance. The Customer agrees and is obliged, once the purchasing process on-line is over, to print and keep these General Conditions of Sale, already examined and accepted during the process of purchase, in order to fully satisfy the condition of articles 3 and 4 of D.Lgs. No 185/1999.

Sales prices


The Price-List shown in the on-line store include VAT and may change at any time without TheGreenRoadShop.com obligation to to provide advance notification.
The Company has no responsibility inherent to erroneous descriptions.
Above mentioned information will be forwarded to the Customer also at the time of the order registration, together with information regarding order delivery address, any other notes or costs. The final confirmation of the order will be sent to the customer, always via e-mail, upon the completion of the transaction and will contain the same information.

Ways to Buy


TheGreenRoadShop.com is a web site selling eco-sustainable products.
The purchase of products, available as shown and described on-line in their respective technical cards, is made by the customer at the price specified therein, to be confirmed when placing the order, in addition to shipment expenses as specified above and displayed during the purchase.
Before confirming the purchase, the customer will be shown the unit cost of each product chosen, the total cost if he purchases more than 1 product, and related shipment costs.
Confirming the purchase, at the completion of the transaction, the customer will receive an email containing the date, the total amount of his order and its details.

Return Policy:


If there is not correspondence between the order made and goods received, the customer must contact TheGreenRoadShop.com which will run at its own expense, a new shipment.
In case you do want to exercise the right of withdrawal, the same should be exercised not later than 10 days from receipt of goods.
All our products are in fact covered by our "satisfacted or refunded" guarantee that is regulated by Art. 5 D. Decree Law 185/1999. The right of withdrawal can not be exercised if the items have been customized and / or modified at the request of the customer and where they have been altered (mounted and / or modified) as compared to their original characteristics. As specified by Art. 5 D. Decree Law 185/1999 all costs incurred for shipping and packaging of products will be borne by the customer.
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